IT Support Technician

Location: Wichita, KS

Department: Information Technology

Type: Full Time

Min. Experience: Entry Level


We are currently looking for an IT Support Technician with various customer service oriented desktop experience.  The ideal candidate will have the ability to install software on Windows operating systems; to perform basic PC and network configuration, troubleshooting, and repair; skills with Microsoft Office 2007 & 2010 desktop administration; will be self-motivated; and have experience in coordinating support for vendor supported hardware and software. 



  • Respond to IT related questions, problems, and requests to ensure customers receive immediate and quality customer service
  • Register all requests in our Support Tracking system
  • Troubleshoot basic hardware and software problems to include but not limited to computers, printers, scanners, monitors, keyboards
  • Coordinate support activities with vendor supported hardware and software
  • Configure computers and deploy to end users
  • Ensure requests are properly closed and resolution details are clearly documented



  • Associates degree or comparable experience
  • One year experience supporting Windows, TCP/IP networking, Active Directory, and Microsoft Office Software


The Golf Warehouse (TGW) is an equal opportunity employer.  This employer participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

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