IT Support Intern

Location: Wichita, KS

Department: Information Technology

Type: Part Time

Min. Experience: Student (College)

POSITION SUMMARY:  

We are currently looking for an IT Support Intern to provide 1st level desktop and system support for issues that arise in our online retail sporting goods business.  The ideal candidate will have strong interpersonal communication skills as well as an aptitude for resolving computer related issues.

 

DUTIES/RESPONSIBILITIES:

  • Respond to IT related questions, problems, and requests to ensure customers receive immediate and quality customer service
  • Register all requests in our Support Tracking System
  • Troubleshoot basic hardware and software problems to include but not limited to computers, printers, scanners, monitors, keyboards
  • Ensure requests are properly closed and resolution details are clearly documented

 

MINIMUM QUALIFICATIONS:

  • Currently enrolled in a Computer Science, Engineering, or related Degree program
  • Experience supporting Windows, TCP/IP networking, Active Directory, and Microsoft Office Software
  • Good written and oral communication skills
  • Desire to learn real life IT methodologies and best practices

 

The Golf Warehouse (TGW) is an equal opportunity employer.  This employer participates in E-Verify and will provide the Social Security Administration (SSA) and, if necessary, the Department of Homeland Security (DHS), with information from each new employee’s Form I-9 to confirm work authorization.

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